Don't Worry. We got you covered.
100% Satisfaction Guaranteed
Mountain Mobile Glass will do everything we can to ensure that you are happy with the work performed. If for any reason you have any problems, please let us know. The glass we use from our distributors comes with a manufacturer's warranty against all defects. Our workmanship warranty guarantees our labor and the work performed. These warranties are extended to you for as long as you own the vehicle. We believe the best warranty is one you never have to use because we get it done right the first time.
The size, age, and cleanliness of the original break can impact the quality of the finished repair. Contaminants in the damage can influence the clarity of the finished repair, although the structural integrity of the glass is restored. You may see the original impact point where the rock hit your glass more or less depending upon its size. There is a chance that the damage may spread or crack from the pressure caused by the repair process while we are performing the work; if this happens, we will not charge for the repair and, with your approval, will schedule a windshield replacement. If the repaired damage ever does spread or fail in any way, or if you are not satisfied with the finished repair, we will credit your repair payment towards the price of a windshield replacement performed by Mountain Mobile Glass.
Windshield and Fixed Glass Replacements
Mountain Mobile Glass warrants your windshield or fixed glass installation to be free of defects in materials and leakage due to workmanship for as long as you own your vehicle. Stress breaks or other defects in the glass are warranted for 90 days. Motorhome/RV windshields carry no stress breakage warranty. If rust is evident, we cannot fully warrant the installation or glass part. When rust is an issue, we will instruct on what to do based on our limited warranty policy that is based upon the rust level. OEM (Original Equipment Manufacturer) parts obtained from a dealer at your request are not warranted by Mountain Mobile Glass against defects, but may be warranted by the dealer that it was purchased from. Upon request we will supply the purchase receipt so that you may make a warranty claim inquiry. All warranties provided by Mountain Mobile Glass are non-transferable. All warranty claims must be presented to and authorized by a Mountain Mobile Glass representative prior to any work being performed.
Movable Glass Replacements
Movable glass parts replaced by Mountain Mobile Glass are warranted for 90 days against operational failure. We cannot warranty existing mechanical parts. Any temporary usage restrictions on movable glass parts will be noted by the technician; otherwise you may operate immediately. We vacuum the loose pieces of glass but fragments can penetrate your seats, carpet, and air vents. We strongly suggest that you re-vacuum to assure that all of the fragments have been removed. Regulators and other moveable parts that are damaged due to breakage from original incident are not covered.
Mountain Mobile Glass is not responsible for any damage that may/may not occur in the removal or installation of aftermarket accessories that was not standard equipment from the factory. This includes light bars, wires, alarms, electrical components and other accessories. Mountain Mobile Glass understands that this is a common occurrence and will work around the added accessories at the customer's request. However we will NOT be responsible for any damage if it occurs. We ask that the customer or the professional who installed the aftermarket accessories be the the same person who removes and installs them again. This ensures our protection against damages we were unaware of nor responsible for. We are trained to know the installation from the factory specs and it is the customers responsibility to notify us of any aftermarket additions.